The nitty gritty details ...
The normal shipping method for buttons, magnets and whatever else it is we are shipping to you is Ground. We use FedEx and UPS and select the best method based on delivery times and cost effectiveness. Full street addresses for delivery are required - no PO Boxes. NOTE: Most carriers do not consider weekends and holidays as part of its delivery schedule. USPS Priority Mail/Signature Confirmation is offered to shipments weighing less than 5 pounds and for all shipments to Alaska and Hawaii, call us for a quote.
If you require using an alternate shipper, please contact us for details.
FACTS ABOUT SHIPPING
Although we have seen 1000's of packages delivered on time every year around the United States from California to New York, there is always the slightest possibility that a package can be delivered late. In these times, the only money-back guaranteed shipping option is Next-Day delivery - and that is if there wasn't some event, like weather or plane trouble (or yes, a parade that obstructs delivery) that kept them from being able to delivery on time. In such an event the shipper will refund all shipping charges to us and we gladly refund the shipping charges back to you. The product cost is not refundable for orders that left our facility on time. Buttonworks will ALWAYS and without FAIL honor when we say we will ship it out. We cannot be responsible for any missed deadlines or damages caused by shipments that arrive late by fault of the carrier. For this reason we recommend FedEx / UPS for most circumstances and recommend you always allow a minimum of one-day buffer for orders that are time critical.
While we are not responsible for any delays or damage caused by shipping companies, please contact us. We will do everything we can to ensure your satisfaction. When you order your custom buttons and magnets from us, we follow-through!
Orders must be placed on-line for "Free Shipping Promotion" Free shipping is available on orders of $100 or more and less than 5,000 pieces. To use this promotion use the code "shipfree" in the coupon section. Free shipping is limited to one Ground shipment per order. If multiple locations are being shipped to the first one will be free, all others will be charged at standard rates and is only offered on orders placed on our web site. Use promotional code "shipfree" to receive the discount. (Special quotes are excluded) Buttonworks reserves the right to select the shipping carrier.
NO SIGNATURE REQUIRED
Customers occasionally ask us to ship their package with no signature required. While we can write "no signature required" on the package, there is no guarantee the shipping company will honor the request.
Since the shipping company is responsible for proper delivery of your buttons, it is up to the driver to determine whether or not they feel it would be safe to leave the package without a signature. With this in mind, Buttonworks is not responsible if the shipping company does not leave the package without a signature.